Having worked with the NERCP team since it started, this been in my previous role as a store manager, through to my current role as a Profit Protection Manager (PPM), I could not recommend the services of the scheme high enough.
From a store point of view, the clarity of the information they receive is timely, and easy enough for all levels of store teams to understand. If communicated well to stores by the relevant managers, I know from a personal point of view how valuable the information can be; this relates to the identifying of offenders and training tools that are available.
From a PPM perspective, the NERCP have been invaluable in supporting me in my current role; this covers all aspects of identifying offenders, intelligence regarding offenders, and everything between. It wouldn’t have been possible to have solved some of the incidents in our stores without the NERCP’s help.
The NERCP have also enable me (and I’m sure many others) to build networking relationships within the region via the organised meetings; another great tool for helping to reduce crime for our stores.
On a personal note, the full team are always happy to assist with any queries I have, or will point me in the right direction of who to contact for particular incidents, nothing seems too much trouble.